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Call Recording

Record and play back your calls

Air Telecom provides industry-leading features that enable you to record, store, find, playback and archive calls. Even our cost-effective entry-level solutions tick all of the latest compliance boxes, including high level encryption.

We work with all technologies in any combination, from analogue, ISDN to SIP. We can provide simple USB-based client/server solutions, hosted, web-based solutions or full systems that will record tens of thousands of calls per day across multiple sites.

Converged Capture

Our solutions connect to the widest range of business and finance communications systems and record voice, video, IM, and PC screens – all captured efficiently on our single server platforms. Even with multiple communications systems we can cover these with the same, single solution without a problem.

Communication is constantly evolving in today’s digital age. Air Telecom understands how essential it is to capture, store and analyse your communications and are always evaluating what’s next.

Fast, efficient, and powerful search facilities allow you to deep-dive into your data using multiple metadata criteria including spoken words. Our integrated media players allow quick replay and fine media control for dexterous playback. Live acquire tools allow you to listen to recordings in real time helping you to act fast and effectively.

Compliance

Our product suite enables you to meet the challenges of the evolving compliance and regulatory landscape, from PCI Suppression through to the complexity of GDPR, Dodd-Frank, and MiFID II.

Air Telecom provide a high quality Managed Service that will strengthen compliance at any stage of your communications recording, reducing stress and increasing your efficiency.

We can help you with all forms of fact verification, liability protection or dispute resolution. Trades, complaints, legal challenges and other incidents can be reconstructed and investigated for fast dispute resolution.

Resilient Recording & Secure Storage

Parallel recording and failover options provide the protection needed to keep businesses operational and compliant.

We provide storage solutions that are fully compliant with all principal global guidelines to meet your retention policies. Our innovative managed service solutions also provide daily checks on the status and performance of your high quality recording platform ensuring full compliance.

Fully networked archiving facilities, including third party Storage Service Provider integrations, combined with flexible access and replay control provide peace-of-mind security.

Our Partners

  • Wireless Logic
  • Wandera
  • Vodafone
  • Red Box
  • Office 365
  • Microsoft Gold
  • O2
  • EE
  • Gamma
  • BT
  • Crystal Ball
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